Shipping Policy
At Maison Harmona, we do everything possible to prepare and ship your order as quickly as possible.
Shipping Fees
Shipping fees are fixed at $12.00 CAD per order.
Shipping fees are calculated and displayed at checkout before you confirm your purchase.
Delivery Times
Orders are generally delivered within 3 to 5 business days after shipment.
Please note that delivery times are estimates and may vary depending on your region, periods of high demand, holidays, or circumstances beyond our control.
Order Processing
Orders are prepared as quickly as possible following payment confirmation.
Orders placed on weekends or holidays will be processed starting the next business day.
Order Tracking
When a tracking number is available, it will be sent to you by email so you can track your package's journey.
Shipping Address
It is the customer's responsibility to provide a complete and accurate shipping address.
Maison Harmona cannot be held responsible for delays or additional costs incurred due to an incomplete or incorrect address.
Lost or Delayed Packages
Once your order is handed over to the carrier, delivery times are their responsibility.
If you notice a significant delay or believe your package is lost, please contact us at maisonharmona@maisonharmonstudio.com. We will do our best to help you resolve the situation.
Contact Us
For any questions regarding your delivery or order, you can contact our customer service:
Email: maisonharmona@maisonharmonstudio.com
By making a purchase on our online store, you agree to this shipping policy.